Privacy Policy

At sandyglo, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

When you place an order, we collect the following information:

• Personal details — your name, billing address, shipping address, and email address
• Payment information — processed securely by our payment providers (PayPal, Visa, Mastercard). We do not store your full card details.
• Order history — record of your purchases and preferences

How We Use Your Information

We use your information solely for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your order status
• Responding to your inquiries and providing customer support
• Improving our products, services, and shopping experience

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All transactions are encrypted using SSL technology.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your cart items, and understand how you interact with our site. In addition, we employ Google Ads and Google Tag Manager to collect anonymised data about visitor behaviour and traffic sources. These tools help us measure the effectiveness of our advertising campaigns, show you relevant product suggestions on other platforms, and continuously improve our services. All data collected is used in aggregate and does not personally identify you. You may disable cookies in your browser settings at any time, though this may affect certain website features and the personalised content you receive.

Third-Party Services

We may share necessary information with trusted third-party service providers, such as shipping carriers and payment processors, solely to fulfill your order. These parties are obligated to handle your data securely and only for the purposes we specify.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. If you are located in the EU, you may also have rights under the GDPR. To exercise any of these rights, please contact us at service@sandyglo.com.

Contact

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at service@sandyglo.com. We will respond within 48 hours.