Shipping Policy

At sandyglo, we aim to deliver your order in a timely and secure manner. Please review our shipping details below.

Processing Time

All orders are processed within 2-5 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Destinations

We proudly ship to the United States, United Kingdom, Australia, Canada, and Europe, as well as select other regions. If your country is not available at checkout, please contact us at service@sandyglo.com and we will do our best to assist you.

Delivery Timeframes

• United States & Canada — 7-15 business days
• United Kingdom & Europe — 7-14 business days
• Australia — 10-20 business days
• Other regions — 15-30 business days

Please note that these are estimated delivery windows and may vary due to customs processing, carrier delays, or remote locations.

Shipping Costs

Shipping fees are calculated at checkout based on your destination, selected shipping method, and order weight. Any applicable customs duties or import taxes are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's journey. If you have any concerns about delivery, please contact us and we will investigate promptly.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery with photos of the damage and we will resolve the issue. If your package is lost in transit, please reach out to us and we will work with the carrier to locate it or arrange a replacement.

Contact

For any shipping-related questions, please email us at service@sandyglo.com. We are here to help.